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In order to return your item, ship it via USPS, UPS or other service with a copy of the original order - no RMA is required. All new saleable items in their original packaging may be returned within 30 days of receipt.

The value of the item and sales tax (if applicable) will be credited. Delivery charges are not refundable unless there was an error on the part of janeco enterprises, or if the item arrived damaged or defective. Please allow 30 days for returns to be received and processed.

To assure fast, accurate processing of your return, enclose a copy of your original invoice that accompanied the merchandise. Clearly mark which item(s) are being returned. Use the original packaging, if possible, and remove or cover the original shipping label. Seal the package securely with packing tape. Do not use string.

Mailing Address:

janeco enterprises
12335 World Trade Drive, Suite #9
San Diego, CA 92128
Phone/Fax: (858)674-7445